Terms of Sale

Last updated: 5 August 2026

These Terms of Sale (the “Terms of Sale”) govern the sale of the SwyftSite service by VBCREATION PTE. LTD. (“VBCreation”, “we”) to its business customer (the “Customer”). They supplement our Terms of Service, which govern access to the account and customer area, and do not replace them.

Summary

1. Purpose and scope

These Terms of Sale set out the conditions under which VBCREATION PTE. LTD. sells the Customer a subscription for the redesign and ongoing management of their business website. They apply to every subscription placed via swyftsite.com or the customer area, to the exclusion of any other terms.

Placing an order constitutes full acceptance of these Terms of Sale in the version in force on the date of the order. The Customer confirms that they have the legal capacity to contract on behalf of the entity they represent.

2. Seller identification

The service is sold by VBCREATION PTE. LTD., a private company limited by shares incorporated in Singapore (UEN 202620906D), registered on 11 May 2026 with the Accounting and Corporate Regulatory Authority (ACRA), Singapore, with registered office at 160 Robinson Road #14-04, Singapore Business Federation Center, Singapore 068914.

Director and sole shareholder: Christophe Jean-Jacques Champion. Editor-in-chief: VBCREATION PTE. LTD., represented by Christophe Jean-Jacques Champion. Full publisher details are set out in our Legal notice.

3. Description of the service

SwyftSite is a service performed by VBCreation on behalf of the Customer, not self-service software: the Customer does not build their own website. Depending on the plan subscribed, the service comprises:

The exact scope — number of sections, included modules (booking, gallery), search-engine optimisation work, multilingual support — depends on the plan subscribed. It is described on the public pricing page at the time of the order, which forms part of the contract.

The service is intended exclusively for business customers acting in the course of their professional activity. On the possible application of consumer-protection rules to certain professionals, see clause 10.

The tools VBCreation uses internally to identify and contact prospects are not part of the service sold and are not made available to the Customer in any form.

4. Orders and formation of the contract

The redesign preview offered on swyftsite.com is free and without commitment: it is neither an order nor a binding offer, and creates no obligation to subscribe.

The contract is formed once all three of the following conditions are met: (i) the Customer has selected a plan and confirmed the order, (ii) they have accepted these Terms of Sale, and (iii) payment of the first instalment and, where applicable, of the set-up fee has been authorised by the payment provider. VBCreation confirms the subscription by email.

VBCreation may decline an order on legitimate grounds, including inaccurate identification details, an unresolved prior payment dispute, or an activity whose promotion would be unlawful or contrary to our commitments.

5. Pricing

Current prices are as follows:

The set-up fee is waived for any twelve (12) month commitment. Without a commitment, the subscription has no minimum term and the set-up fee remains payable; annual payment gives two (2) months free. These benefits cannot be combined.

Amounts are stated in euros and exclusive of tax. Applicable taxes are added to invoices according to the rules of the Customer's jurisdiction: Singapore GST where applicable, or local VAT. For a VAT-registered Customer established in the European Union who supplies a valid EU VAT number, the tax is accounted for by the recipient under the reverse-charge mechanism. The Customer is responsible for the accuracy of the tax information they provide.

Prices may change. Any price change is notified to the Customer in writing with at least thirty (30) days' notice and takes effect no earlier than the following billing period. A Customer who does not accept the new prices may terminate free of charge before they take effect, under clause 11. The price of a subscription taken with a twelve (12) month commitment is guaranteed for the whole of that commitment.

6. Payment, late payment and suspension

The subscription is payable in advance, by automatic charge to the payment method registered by the Customer, on the anniversary date of the subscription. The set-up fee is due on subscription.

Payments are processed by third-party payment service providers. Card details and payment instruments are handled directly by those providers and are not stored on our servers. The list of providers and the related processing are set out in our Privacy notice.

Invoices are issued electronically and made available in the customer area. The Customer accepts this method of invoicing.

If a charge fails or payment is not made when due, VBCreation sends the Customer a written reminder. If the position is not regularised within fifteen (15) days of that reminder, VBCreation may suspend the service, including publication of the site, until all sums due are paid in full, and may then terminate the contract under clause 11. No suspension occurs without a prior written reminder.

In accordance with the mandatory rules applicable to commercial transactions in the European Union, any sum unpaid when due bears interest as of right at the statutory late-payment rate, together with the fixed recovery-cost compensation where the applicable law provides for it.

7. Go-live time

VBCreation undertakes to publish the redesigned site within 48 hours. That period starts once both cumulative conditions stated on our home page are met:

The period is expressed in business hours and is suspended for any period during which we are waiting for an item or an approval owed by the Customer. VBCreation informs the Customer promptly of any missing item.

If publication does not occur within 48 hours for a reason attributable to VBCreation, the Customer may, after written notice that remains without effect for seven (7) days, terminate the contract free of charge and obtain a full refund of the sums paid, including the set-up fee.

Carrying over an existing domain name may involve propagation or transfer delays specific to the Customer's registrar, which are outside VBCreation's control; those delays do not count towards the 48-hour period.

8. Changes and site maintenance

Throughout the subscription term, VBCreation provides technical maintenance of the site (updates, security patches, hosting availability) and handles the Customer's content-change requests — text, photographs, opening hours, contact details, displayed prices — within a reasonable time of receiving the complete materials.

The following are excluded from the flat fee and are subject to a prior quotation accepted by the Customer: full graphic redesign, adding sections or modules not included in the plan subscribed, bespoke development, and integrations with third-party services not provided for in the order. The Customer may change plan at any time; the change takes effect from the following billing period.

9. Customer obligations

The Customer undertakes to:

The Customer indemnifies VBCreation against any third-party claim based on the materials they supplied or on the information they asked us to publish.

10. Right of withdrawal

The service is sold to businesses. However, Article L221-3 of the French Consumer Code extends consumer protection to a professional who contracts outside the scope of their main activity where their business employs five (5) employees or fewer. Ordering a website for a local business will, as a rule, fall within that situation. VBCreation has chosen to grant the right of withdrawal to every Customer meeting those conditions, without requiring the Customer to demonstrate eligibility.

An eligible Customer therefore has fourteen (14) days from conclusion of the contract to withdraw, without giving reasons and without penalty. They exercise that right by any unambiguous statement sent to contact@vbcreation.io.

Early performance and waiver. Performance begins immediately so as to meet the 48-hour go-live time stated in clause 7. Performance before the end of the withdrawal period requires an express request by the Customer, collected at the time of the order. By making that request, the Customer:

A Customer who does not wish to waive the benefit of the period may ask that performance begin only once it has expired; the 48-hour go-live time then runs from that date.

On withdrawal, VBCreation refunds the sums paid, less the proportionate amount referred to above, within fourteen (14) days of receiving the withdrawal decision, using the same payment method as that used for the order.

11. Term, renewal and termination

The subscription is entered into with no minimum term, unless the Customer takes a twelve (12) month commitment entitling them to a waiver of the set-up fee. It renews automatically for successive periods equal to the period subscribed.

The Customer may terminate at any time from the customer area or in writing to contact@vbcreation.io. Termination takes effect at the end of the current paid period; sums already paid for that period are non-refundable. Where a twelve (12) month commitment applies, early termination for convenience does not release the Customer from paying the instalments remaining until the end of that commitment.

VBCreation may terminate the contract in the event of (i) a material breach by the Customer not remedied within fifteen (15) days of written notice, (ii) persistent non-payment within the meaning of clause 6, (iii) use creating a legal, security or reputational risk, or (iv) an order of a competent authority. VBCreation may also terminate for convenience on three (3) months' written notice, refunding pro rata any sums received in advance.

12. Site, domain name and content on termination

Domain name. The Customer's domain name remains their property throughout the contract and after it ends. On termination, VBCreation returns to the Customer, on request and free of charge, everything needed to take the domain back — transfer code, lock release, removal of DNS records pointing to our hosting — within fifteen (15) days.

Customer content. Text, photographs, logos and other materials supplied by the Customer remain their exclusive property. VBCreation acquires only the licence needed to perform the service, for its duration. On termination, those materials are returned to the Customer on request, in a usable format, within fifteen (15) days.

The site produced. The subscription gives the Customer a right to use the site produced for their business purposes for the term of the contract. Because the site is hosted and maintained by VBCreation as part of the subscription, hosting ends with the subscription, subject to the grace period set out in the next paragraph. The Customer keeps their domain and their content, and may: (i) exercise the buy-out option in clause 13 in order to keep and run the site independently, or (ii) point their domain to another provider.

Hosting grace period. On termination, VBCreation keeps the site online for thirty (30) days from the end of the current paid period, free of charge and without the Customer having to ask. That period is intended to give the Customer time to exercise the buy-out option in clause 13 or to point their domain to another provider. During that period the site remains available as it stands; the maintenance, content changes and support provided for in clause 8 are no longer owed. At the end of those thirty (30) days, hosting ceases permanently and the site is taken down: it is then no longer available online, unless a new subscription is taken out or the buy-out option is exercised before that date. The grace period does not require VBCreation to lift a suspension applied under clause 6, and does not apply where VBCreation terminates under clause 11(iii) or 11(iv), in which case the site may be taken down immediately.

How this fits with clauses 11 and 13. The grace period does not extend the contract and does not change the date on which termination takes effect under clause 11: no new period begins, nothing is payable for those thirty (30) days, and sums already paid for the paid period remain non-refundable. The fifteen (15) day periods for returning the domain name and the content, set out in the first two paragraphs of this clause, run independently and are not suspended, extended or postponed by the grace period. Exercising the buy-out option in clause 13 during the grace period brings that period to an end: the site is delivered to the Customer under that clause.

VBCreation materials. The underlying technical platform, templates, reusable components, the platform source code and the “SwyftSite” brand remain the exclusive property of VBCREATION PTE. LTD. and are not assigned under the subscription.

13. Buy-out option

The Customer may, on subscription or during the contract, opt to buy out the site: the site is then delivered to them and they host and manage it themselves. This option is offered from €1,500, with the final price set by quotation according to the scope agreed.

The buy-out assigns to the Customer, from payment of the price in full, the exploitation rights in the graphic and editorial materials created specifically for them, for the full legal term of protection and worldwide. It does not cover the materials referred to in the last paragraph of clause 12, nor third-party components, which remain governed by their respective licences, which VBCreation discloses to the Customer on delivery. The buy-out option ends the management subscription, unless a separate maintenance service is taken.

14. Availability and force majeure

VBCreation uses reasonable means to keep the hosted site available. No figure-based availability level is guaranteed under these Terms of Sale: VBCreation owes a duty of reasonable care and skill, not a duty to achieve a specific result. Scheduled maintenance windows are announced to the Customer as soon as possible and planned, so far as practicable, outside peak hours.

VBCreation is not liable for non-performance caused by a force majeure event within the meaning of the applicable law, nor for the failure of a network, hosting provider, domain registrar or third-party payment provider, provided VBCreation has acted diligently. If such an event lasts more than thirty (30) days, either party may terminate the contract in writing without compensation, VBCreation refunding pro rata any sums received in advance and not used.

15. Warranties and liability

VBCreation warrants that the service will be performed with the reasonable care and skill expected of a professional in the sector, and that the site delivered will conform to the scope of the plan subscribed. Any non-conformity reported in writing within thirty (30) days of go-live is corrected free of charge.

To the fullest extent permitted by applicable law, VBCreation's aggregate liability under or in connection with these Terms of Sale, whether in contract, tort (including negligence) or otherwise, shall not exceed the amounts paid by the Customer for the service in the twelve (12) months preceding the event giving rise to the claim. VBCreation is not liable for any indirect or consequential loss, loss of profit, loss of revenue, damage to reputation, loss of business opportunity or loss of data.

Nothing in these Terms of Sale excludes or limits any liability that cannot be excluded or limited under mandatory applicable law, including in cases of gross negligence, wilful misconduct, fraud, or death or personal injury caused by negligence.

16. Personal data

Processing of personal data carried out in connection with the service — purposes, legal bases, recipients, retention periods, transfers outside the European Union and data-subject rights — is described in our Privacy notice, which forms part of the contract. These Terms of Sale neither derogate from it nor reproduce it.

17. Relationship with the Terms of Service and order of precedence

These Terms of Sale and the Terms of Service together with the public pricing page, any quotation and the Privacy notice constitute the entire agreement between the parties. The Terms of Sale govern the sale of the service; the Terms of Service govern access to and use of the account and customer area.

In the event of conflict, the order of precedence is: (1) the signed quotation, where applicable; (2) these Terms of Sale; (3) the Terms of Service; (4) the public pricing page. No amendment to these Terms of Sale is enforceable against the Customer unless it has been notified to them in writing with reasonable notice, in accordance with the undertaking in clause 6 of the Terms of Service.

18. Governing law and jurisdiction

These Terms of Sale are governed by Singapore law, without prejudice to the mandatory provisions of French and European consumer law and of applicable data protection law (GDPR, UK GDPR, PDPA).

Any dispute arising out of or in connection with these Terms of Sale shall first be submitted to a written attempt at amicable resolution addressed to contact@vbcreation.io. Failing settlement, the dispute shall be brought before the courts of Singapore, without prejudice to mandatory jurisdiction rules protecting business customers established in the European Union or the United Kingdom.

19. Language

These Terms of Sale are published in English and in French (Conditions Générales de Vente), and may be translated into other languages for convenience. In the event of any conflict or inconsistency between language versions, the English version prevails.

20. Contact

For any question about these Terms of Sale:

General contact: contact@vbcreation.io
Data protection (DPO): dpo@vbcreation.io
Postal address: VBCREATION PTE. LTD. — 160 Robinson Road #14-04, Singapore Business Federation Center, Singapore 068914

SwyftSite by VBCreation — VBCREATION PTE. LTD. — UEN 202620906D